Agency Sub-Accounts

Agency Plan Overview

On the Agency plan, your account becomes the parent account. You can create unlimited sub-accounts for clients. Sub-accounts are fully isolated:

• Each sub-account has its own projects, videos, and analytics data.
• Clients can be invited to their own sub-account with limited access - they only see their own workspace.
• You can switch between sub-accounts instantly from the agency switcher in the top navigation.
• Billing is managed at the parent level - clients never see VSLStats pricing or invoices.

Creating a Client Sub-Account

1. In your agency dashboard, click the workspace switcher in the top-left corner.
2. Click + New Client Workspace.
3. Enter the client's name (used internally for your reference) and their primary domain.
4. Optionally assign a custom workspace slug (e.g., acme-co) - this appears in the dashboard URL for that workspace.
5. Click Create Workspace. The new sub-account is ready immediately.

Switching Between Workspaces

The workspace switcher is always accessible in the top-left of the VSLStats interface. Click it to see:

• Your own agency workspace (labeled "My Account").
• All client sub-accounts, listed alphabetically.
• A search bar if you have many clients.

Clicking a workspace switches your active context immediately - all dashboard views, analytics, and project lists update to show that client's data.

Inviting Clients to Their Workspace

You can give clients read-only or full access to their own workspace - without exposing your other clients' data or agency-level settings.

1. Switch to the client's workspace.
2. Go to Settings → Team Members.
3. Click Invite Member, enter the client's email, and select their role: Viewer (analytics only) or Editor (full project access).
4. The client receives an email invitation and creates their own login. They land directly in their workspace with no visibility into your agency account or other clients.

White-Label Configuration

Agency users can configure white-label settings per workspace to present VSLStats as a proprietary tool to clients.

Custom Logo

Upload your agency's logo or the client's logo to replace the VSLStats branding in their dashboard header. Go to Settings → White Label → Logo within the client workspace.

Custom Colors

Set a primary accent color that matches your agency brand or the client's brand identity. This affects buttons, charts, and highlights throughout the interface.

Custom Support Email

Replace the support@vslstats.com reference in the dashboard with your agency's support email, so clients reach you - not VSLStats - when they need help.

Custom Domain (Advanced)

Point a subdomain you own (e.g., analytics.youragency.com) to VSLStats using a CNAME record. Contact support@vslstats.com to enable custom domain routing for your agency account.

Managing Multiple Clients at Scale

For agencies with 10+ clients, here are recommended workflows:

• Template projects: Build a master project with your preferred player settings, caption styles, and conversion events - then duplicate it as the starting point for each new client.
• Bulk reporting: Use the VSLStats API to pull analytics data for all sub-accounts into a single Google Data Studio or Looker Studio report for executive-level client reviews.
• Workspace notes: Add internal notes to each workspace (in Settings → Notes) to track client preferences, onboarding status, and special configurations.